API-connected shop & ship operations

Your brand leads the shopping journey. We run the U.S. operation behind it.

Connect the customer references created in your platform to U.S. package receiving, holding, consolidation, repack, and approved outbound handoffs.

Build my shop & ship program See the package workflow

Program record · SH-S01API connected

Brand system
Customer account, package reference, instructions
API
Program data in, warehouse events out
ShipHouse
Receive, identify, hold, consolidate, repack
Outbound handoff
Approved label, documents, and release

Your customer relationship stays yours.

The address behind the offer

Give customers a Delaware shopping address in a state with no state or local sales tax.

Build a stronger U.S. shopping proposition around an approved Delaware receiving program and the warehouse operation behind it.

ShipHouse does not guarantee the total tax outcome of an individual purchase. Seller, product, buyer, destination, and other jurisdiction rules may apply.

Review Delaware location

Package lifecycle

One customer reference follows every package.

Your system creates the identity. The warehouse uses it to move each package through the approved program.

01 · Receive
Owner · ShipHouse
Input
Package addressed to the approved program
Output
Inbound package record
02 · Identify
Owner · Brand + ShipHouse
Input
Brand-created customer code or package reference
Output
Package matched to the brand account
03 · Hold
Owner · ShipHouse
Input
Approved program timing and storage rules
Output
Package available for the next instruction
04 · Consolidate
Owner · ShipHouse
Input
Eligible packages and approved combination instructions
Output
Reviewed consolidated shipment
05 · Repack
Owner · ShipHouse
Input
Approved protection and packout rules
Output
Outbound-ready package
06 · Release
Owner · Brand + ShipHouse
Input
Approved label, documents, destination, and handoff instructions
Output
Recorded carrier or downstream handoff

Responsibility record

Your customer experience. Our warehouse execution.

Your brand

Own the customer product and the decisions behind each shipment.

Customer accounts, codes, interface, communication, and commercial terms
Product descriptions, values, destination data, and outbound instructions
Classification, declaration accuracy, admissibility, permits, and compliance
Carrier, forwarder, customs broker, and exception decisions when applicable

ShipHouse

Run the approved U.S. warehouse operation behind your brand.

Package receipt, reference matching, and program holds
Consolidation, repack, and outbound preparation
Label generation through brand-supplied labels or the brand's approved carrier account
Document production support from brand-supplied data and approved templates

API event flow

Keep the brand system connected to the dock.

Events connect warehouse activity to your platform. Delivery timing and downstream action depend on the approved integration and receiving system.

Your platform sends

Customer and package references
Product and value data
Hold, consolidation, and repack instructions
Approved outbound rules

ShipHouse returns

Package received
Reference matched or review required
Consolidation or repack status
Exception held
Outbound handoff recorded

Instruction required

Unclear packages stop before they become bigger problems.

— Reference missing or unmatched
— Package damaged on receipt
— Contents outside the approved program
— Required product or value data incomplete
— API delivery needs review

01
Hold
02
Notify the brand
03
Wait for instruction
No consolidation, repack, or release is recorded before the required instruction arrives.
04
Continue or take the approved alternate action

Program fit

Bring a program, not just a destination.

The reference model, operating rules, and outbound ownership are reviewed together.

International 3PLPlan the wider U.S. operation for an international business.Delaware locationReview the public record for the Delaware operation.

Strong fit

Ready for program design

An established customer-facing brand and U.S. shopping proposition
Stable customer and package reference formats
API capability and documented package-operation rules
An approved carrier account, label model, and destination scope

Review first

Resolve before launch

Inconsistent or missing customer references
Incomplete product, value, or destination data
Special handling or program-excluded goods
Unassigned carrier, document, customs, or compliance responsibilities

Program questions

Clear roles before the first package arrives.

Who creates the end-customer account and U.S. address code?

Your brand creates and owns the customer account and supplies a customer code or package reference that ShipHouse can recognize during receiving.

Does ShipHouse sell shop-and-ship service directly to our customers?

No. Your brand owns the customer experience and commercial relationship. ShipHouse operates the approved U.S. warehouse workflow behind your service.

Which package operations can be included?

A reviewed program can include receiving, reference matching, holding, consolidation, repack, label and document production support, and outbound handoff preparation.

How are outbound labels produced?

Your brand may supply labels, or ShipHouse may generate them through your approved carrier account and rules. The selected model is documented during program setup.

Can ShipHouse prepare outbound documents?

ShipHouse can support document production from the product, value, customer, and destination data your brand supplies and an approved template. Your brand and appointed specialists remain responsible for accuracy, classification, declaration, customs, and compliance.

What happens when a package cannot be matched?

ShipHouse holds the package, sends the applicable event or operational notice, and waits for your instruction before consolidation, repack, or release.

Does a Delaware address make every purchase tax-free?

Delaware does not impose state or local sales tax, but ShipHouse does not guarantee an individual purchase's total tax outcome. Seller, product, buyer, destination, and other jurisdiction rules may apply.

Build the U.S. operation

Put a warehouse workflow behind the shopping promise your brand already owns.

Bring your customer-reference model, package volume, API requirements, consolidation rules, outbound account, and destination scope.

Build my shop & ship program