Inbound freight coordination

Connect inbound freight to the operation waiting for it.

Coordinate receiving details, appointment inputs, shipment references, expected quantities, and release steps with the carrier or forwarder you appoint.

Plan my freight handoffSee the handoff workflow

  1. 01 · Plan

    Define the inbound

  2. 02 · Coordinate

    Align the arrival

  3. 03 · Receive

    Check the warehouse handoff

  4. 04 · Release

    Move inventory into scope

The handoff workflow

One record follows the freight to the dock.

Each checkpoint names who owns the next input and what the warehouse needs before the operation advances.

  1. 01

    Plan

    Define the inbound

    Owner · Customer + ShipHouse

    Input
    Products, quantities, shipment profile, destination, and handling needs
    Output
    Reviewed inbound scope
  2. 02

    Coordinate

    Align the arrival

    Owner · Appointed provider + ShipHouse

    Input
    Booking reference, expected arrival, delivery contact, and appointment inputs
    Output
    Confirmed handoff details
  3. 03

    Receive

    Check the warehouse handoff

    Owner · ShipHouse warehouse

    Input
    Approved shipment profile and matching delivery references
    Output
    Receipt record or routed exception
  4. 04

    Release

    Move inventory into scope

    Owner · ShipHouse warehouse

    Input
    Accepted inventory and approved operating instructions
    Output
    Prep, storage, fulfillment, pallet, or release workflow

Responsibility record

The handoff works when ownership is explicit.

Record 01

Customer / appointed provider

Own the transportation relationship and the information that travels with the shipment.

  • Provider selection, rates, terms, and performance
  • Pickup, transportation, and delivery
  • Accurate documents, references, quantities, dimensions, and arrival details
  • Customs, importer-of-record, duties, taxes, permits, and compliance when applicable

Record 02

ShipHouse coordination

Connect approved arrival information to the receiving operation.

  • Collect receiving and appointment inputs
  • Exchange approved booking, reference, and arrival information
  • Align expected shipment details with the warehouse
  • Route missing information and discrepancies to the responsible party

Record 03

ShipHouse warehouse

Execute the approved warehouse scope once the handoff is ready.

  • Receive approved shipment profiles at the confirmed location
  • Verify receipt inputs and surface exceptions
  • Move accepted inventory into the agreed prep, storage, fulfillment, pallet, or release scope

Fit and review

Know what is ready—and what needs another check.

Review happens before arrival. It protects the appointment, the receiving team, and the workflow that follows.

Strong fit

Ready for handoff planning

  • A carrier or forwarder has already been appointed
  • Products, quantities, references, and handling needs are known
  • The receiving location and downstream warehouse scope can be reviewed before arrival

Review first

Resolve before arrival

  • Arrival details or shipment documents are incomplete
  • Products need non-standard handling or compliance review
  • Quantities, dimensions, references, or receiving location are not yet confirmed

Connected operations

Receiving is the start of the warehouse plan.

Connect the inbound record to the work inventory needs next.

International 3PL

Plan the U.S. warehouse operation around inventory arriving from outside the country.

Locations

Review the public Delaware and New Jersey facility records before scope approval.

Pallet prep

Connect accepted inventory to a reviewed pallet build and warehouse pickup handoff.

Ecommerce fulfillment

Move accepted inventory into storage, pick and pack, and carrier handoff workflows.

Questions before arrival

Freight coordination, without blurred roles.

Is ShipHouse a carrier or freight forwarder?

No. You select and contract the carrier or freight forwarder. ShipHouse coordinates approved arrival information with that provider and prepares the warehouse handoff.

Can ShipHouse coordinate with the provider we already use?

Yes. ShipHouse can exchange approved booking references, arrival information, receiving requirements, and appointment inputs with your appointed provider.

What information is needed before arrival?

Provide the products, quantities, dimensions, shipment references, expected timing, handling requirements, delivery contact, and the warehouse workflow required after receipt.

Can international inbound freight be coordinated?

Yes. International customers can use the same coordination process. The customer and its appointed partners remain responsible for transportation, customs, importer-of-record arrangements, duties, permits, and compliance.

What happens when shipment details do not match?

ShipHouse records the discrepancy and routes the exception to the responsible party. Receiving or downstream work proceeds only after the applicable issue is reviewed.

Is every inbound shipment automatically accepted?

No. Products, shipment profile, documentation, handling needs, receiving location, and operating scope must be reviewed and approved before arrival.

Prepare the handoff

Give the warehouse the details it needs before freight arrives.

Share the shipment profile, appointed provider, expected timing, receiving needs, and the operation that should follow receipt.

Plan my freight handoff