DTC fulfillment · branded operations

Fulfillment built around the way your brand ships.

ShipHouse turns released DTC orders into brand-ready parcels using your SKU, packaging, insert, kit, and carrier rules.

For DTC brands that need fulfillment operations to preserve a defined packaging and unboxing experience.

Service workflowActive

Current work instruction

Clear orders for fulfillment

Use the connected order and available inventory data to identify work that can move and exceptions that need review.

Orders released
  1. 01Accept eligible orders
  2. 02Confirm inventory availability
  3. 03Route order holds
Stage outputOrders ready for fulfillment
  • Branded and custom packaging scope
  • Kitting and subscription workflows
  • Direct commerce and marketplace connections

Operational blueprint

See what enters the workflow, what happens, and what leaves it.

Inputs

  • Brand and packaging standards
  • SKU, kit, and subscription rules
  • Order, insert, and service-level data
  1. 01

    Release

    Receive eligible DTC orders and apply the approved fulfillment rules.

  2. 02

    Pick

    Select the products, components, and inserts defined by the order.

  3. 03

    Build

    Assemble the standard, branded, kit, or subscription packout.

  4. 04

    Ship

    Prepare the parcel for carrier handoff and return order status.

Outputs

  • Consistent packout
  • Shipment and tracking status
  • Documented exceptions

Program fit

A useful quote starts with operational clarity.

We scope the products, inbound flow, service requirements, and exceptions before setting commercial terms.

Good fit

  • Defined brand standards
  • Repeatable kit or packout rules
  • Forecastable DTC demand

Inputs we need

  • Packaging specifications
  • SKU and component map
  • Channels, volume, and launch timing

Manual review

  • Unfinalized packaging design
  • Highly variable manual assembly
  • Regulated or fragile products

Service capabilities

The work behind the service.

Branded packout

Scope mailers, boxes, inserts, dunnage, and presentation rules around the approved brand standard.

Kitting

Combine products and components using a defined bill of materials and assembly instruction.

Subscription workflows

Plan recurring kit composition, change windows, inventory inputs, and release timing.

Order-level rules

Apply supported packaging or insert decisions based on the order data available to the workflow.

Returns handoff

Connect the post-purchase experience to inspection, disposition, and restocking rules.

Commerce connections

Connect the channels that release DTC orders or scope a custom API handoff.

Connections & handoffs

Connect the service to your order flow.

DTC workflows depend on clean product, order, and status data across the storefront and warehouse operation.

ShopifyWooCommerceWixBigCommerceSquareEtsy

Custom storefronts and subscription systems can be scoped through an API workflow after the required data and ownership boundaries are reviewed.

Related operational services

From scope to steady state

Build the operating plan before launch.

  1. 01

    Experience brief

    Document the packaging, inserts, kits, subscriptions, and exception expectations.

  2. 02

    Packout design

    Translate the brand standard into repeatable materials and assembly instructions.

  3. 03

    Validation

    Review inventory, connections, representative orders, and launch readiness.

  4. 04

    Launch

    Begin the approved workflow and manage later changes through controlled instructions.

Service FAQ

Questions that shape the scope.

Can ShipHouse use our branded packaging?

Yes. Branded boxes, mailers, inserts, and other materials can be included after dimensions, inventory ownership, replenishment, and packout rules are scoped.

Do you support product kits and subscription boxes?

Kitting and recurring subscription workflows can be designed around a defined component list, assembly instruction, inventory availability, and release schedule.

What information is needed for a custom packout?

We need product and component data, packaging specifications, examples or instructions, order rules, expected volume, and exception handling.

Can the packout change by order?

Order-level variation may be possible when the connected order data provides a reliable rule. The available fields and fallback behavior are reviewed during technical scoping.

Is shipping included in the fulfillment fee?

Carrier postage is separate and depends on the parcel, destination, and service. Review the pricing page for the current published structure.

Build your service scope

Turn the workflow into an operating quote.

Final scope and commercial terms follow a review of your products, volume, inbound flow, systems, and service requirements.