About
We built the 3PL we wished existed.
Ship.House was founded in Delaware by operators who spent years inside warehouses, fulfillment software, and DTC ops. We built the 3PL we wished we had as founders: transparent pricing, same-day shipping, and a team that answers the phone.
- Orders shipped out of Delaware.
- 1.4M+
- Orders shipped out of Delaware.
- Sales tax on every fulfillment line item.
- 0%
- Sales tax on every fulfillment line item.
- Warehouses: Delaware and New Jersey.
- 2
- Warehouses: Delaware and New Jersey.
Our mission
Your team should be able to focus on your products and customers. We handle the day-to-day warehouse work that keeps your orders moving.
Our goal is to bring storage, order preparation, and returns into one coordinated operation, with clear responsibilities and pricing.
Core values
The principles behind our work.
- 01
Operational transparency
Your invoice shows the storage, order preparation, shipping, and additional services you use as separate line items, so you can see what each charge covers.
- 02
Cycle time over ticket counts
Our team is measured on how fast boxes leave the warehouse, not how many support tickets they close. The only number your customer cares about is when the package arrives.
- 03
Partnership, not vendorship
Founders talk to founders. You get a dedicated account manager, a Slack channel, and a team that understands your peak calendar before it starts. No tier-one support queue.
- 04
Compliance by default
From customs forms to carrier rate cards to inventory insurance, the boring-but-critical work is done before you notice. International orders ship without a phone call to a broker.
Leadership
Experience in warehousing, software, and e-commerce operations.
Volkan Haslak
Co-Founder, CEO
Karla Urdaneta
Operations Manager
Ferhat Zeylan
Project Manager
Duygu Yucekaya
Business Development